Role and Responsibilities

Operations / Maintenance Regional Manager, Quetta

• Handles all the work related to his/her assigned maintenance project(s) and ensures that they are executed in accordance with client’s specifications.  
• Handles smooth operation of the managed services project, coordination with client, and OHS & Quality representatives. 
• Ensures that the O&M Contract is fully read & understood.  
• Ensures preventive maintenance is planned, executed, monitored and follows up with issues found till closure. 
• Ensures Corrective maintenance executed as per process. 
• Ensures all KPI’s related to fuel, PM, CM, NOC, Spares & Consumables are achieved as per O&M contract. 
• Ensures internal software of O&M (I-TSM & M-ITSM) are implemented fully and all the activity related to O&M is recorded in the system.  
• Ensures monthly reconciliation of PM, CM, Extra Work, Fuel, and SLA with client.  
• Communicates and agrees with the client for penalties, warnings, etc. in case violation of SLA and plans for improvement to minimize penalties or SLA violation. 
• Inspects the quality of the equipment and undertakes site inspection to determine if they are complying with government regulations, client requirements and industry standards. 
• Analyzes resources requirements and acquires, monitors, and makes suggestions or improvements accordingly. (Resources include but not limited to Human, tools, equipment and transportation). 
• Evaluates field staff and the quality of work through personal inspections and other means. 
• Arranges internal and external scheduled meetings (as per O&M project requirement) covering all areas from quality, status, progress, logistics and reporting based on SLAs and KPIs, and suggests improvements. 
• Demonstrates the ability to think critically and proactively, anticipates risks and prepares solutions in advance. 
• Ensures timely spares procurement, ordering, and availability in the stock and field according to the project’s requirement. 
• Ensures that site security is well managed, monitored, and updated based on risk levels of the site. 
• Implements efficient fuel management system e.g. forecasting, delivery, consumption, monitoring, and controlling. 
• Coordinates with the O&M Supervisor and other concerned staff for analysis, reporting, and improvement plans in accordance with client and SLA requirement. 
• Prepares annual O&M budgets for his/her operation and shares with his/her direct supervisor. 
• Monitors costs and ensures expenses are within allocated budget.  
• Ensures that all client reports are submitted on timely manner, agreed and acted. 
• Follows up on client’s payments and reports status to the MS Head according to i engineering’s internal procedures. 
• Supervises and follows up on all documentation related to the O&M project.  
• Coaches and develops the O&M Supervisors and teams assigned to him/her. 
• 7-10 years in field work or relevant experience (Active & Passive maintenance). 
• A Multi-tasker that is well organized and can work well under pressure. 
• A Team leader that can negotiate. 
• A Decision maker that can work independently and is comfortable with handling multiple projects with strict deadlines.