| Job Title: |
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Support Engineer - Linux Servers |
| Category: |
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Networking |
| Total Positions: |
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1 |
| Job Location: |
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Islamabad |
| Gender: |
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Male |
| Minimum Education: |
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Intermediate/A-Level |
| Career Level: |
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Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Salary Range: |
|
PKR 40,000 to 45,000 per Month |
| Apply By: |
|
Jun 28, 2022 |
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| Job Description: |
Basic Functions
- Answering calls and raising support tickets
- Taking ownership of users’ issues and identifying appropriate solutions to resolve service incidents and requests
- Providing users with regular communication on the progress of investigations and planned solutions
- Working closely with the support team to provide 1st Line Support, ensuring assigned calls are responded to, diagnosed, and resolved swiftly
- Assist remote support engineers with an incident resolution for any onsite devices
- Create standard documentation on problem resolution, fixes, and updating the technical knowledge base
- Keep up to date on new technology trends
Professional Skills
- Extensive troubleshooting experience in a Linux environment
- Profound knowledge of TCP/IP and networking concepts.
- Sound knowledge of enterprise-level configuration management.
- Proficient in Linux
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| Company Information |
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Company Name: Nethawk Pvt Ltd
Company Description:
Software Development in relation to telecommunication, customer support etc
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