Call Center Representative  
Global Cloud Support Services   More jobs from this company

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Job Title:   Call Center Representative
Category:   Client Services
Total Positions:   1
Job Location:   All Cities
Gender:   No Preference
Minimum Education:   Bachelors
Degree Title:   Bachelors
Career Level:   Entry Level
Minimum Experience:   1 Year4 Years
Salary Range:   PKR 25,000 to 30,000 per Month
Apply By:   Sep 23, 2016
     
     
 
Job Description:

Excellent English Commmunication needed.

Job Role:

  • Coordinating with our international clients in impeccable written and spoken English;
  • Global Resource handling;
  • Liaison with Global Resources, Clients and Financial Management to ensure smooth running of the project;
  • Project Work-plan coordination and control. This involves setting up plans, tracking actual progress, and reporting variances;
  • Coordinating project execution to ensure adherence to budget, schedule, and scope;
  • Production of status reports for weekly management meetings and executive management meetings to facilitate fact-based decision making;
  • Provision of standard data analysis and metrics e.g. earned value and productivity analysis;
  • Day-to-day management of various project control processes, including deliverable configuration management, issue and risk management, scope/change control, resource management and quality management;
  • Project review and reporting;
  • Dealing with International clients and international technical teams through calls and emails.
  • Keep the status updated on daily basis.

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