We are looking for sharp and energetic Technical CSR's who can work in a challenging and yet compatible environment.

Job Responsibilities:

Candidate should be able o create or handle incoming orders from sales representatives or via mail, telephone, e-mail and online ordering and process as per company policy.

 •        Excellent verbal and written communication skills.

•        Good computer skills with business knowledge to use multiple sites for on-line dealing and skill to use ticketing system.

•        Ability to answer customer enquiries and assist in the provision of information and referral of customers to the appropriate officer to support.

•        Confer with customers by telephone or in email in order to provide information about products and services,

•        Must have knowledge process orders or cancel accounts, or to obtain details of complaints.

•        Develop, lead and execute purchasing strategies.

•        Collaborate with agencies and other vendor partners for required purchasing.

•        Crafting negotiation strategies and closing deals with optimal term.

 Skills/Qualifications:

Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships & Motivation for Sales.

Note: This is a Hyderabad based position please do not apply if you are not form Hyderabad or not willing to relocate.