Background/IRC Summary:  The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

IRC has been working in Pakistan for over 30 years, and manages & delivers large, complex programs to meet needs in health, education, protection, environmental health and livelihoods for displaced, poor & conflict-affected communities. IRC works in partnership with local government and non-governmental organizations and currently works in the Khyber Pakhtunkhwa and Sindh provinces.

Job Overview/Summary:

To assist manager in ensuring proper maintenance of networks, computers  and other peripheral IT devices and to pay monitoring field visits and troubleshooting in field offices

Major Responsibilities:

·       Ensure smooth LAN administration while maintaining standards of HQ.

·       Management and implementation of Networks.

·       Ensure safe and secure emailing system.

·       Ensure safe and secure working of office networks and adopt necessary measures to keep the networks/workstations free from viruses.

·       Responsible for hardware and software trouble shooting

·       Manages systems, networks & facilitate users as par policy.

·       Responsible for the security of network system.

·       Administration of IRC Databases.

·       To make sure that all hardware and software license agreements are fulfilled for all systems, networks. Must take reasonable precautions to guard against corruption of data or software or damage to hardware.

·       Ensure Data backup along with this take care of data confidentiality of all users in Sindh offices  are taken on basis weekly/monthly basis and user accountability requirements (including other field staff), e.g., user identification and authentication, account administration, and password integrity and security of the data. 

·       Monthly database backups (Prolog) burned on DVD’s and should be send to Country office through courier with email confirmation and CC to their supervisor. 

·       Responsible for periodical updates for windows and network security updates, Antivirus updates etc.

·       Identify need of improvement in hardware / software.

·       Liaison with ISPs for internet connectivity.

·       Responsible for timely hardware servicing and as and when required

·       Maintain and record all purchased computers and accessories

·       Conduct field offices frequent visit for trouble shooting.

·       Other responsibilities as and when assigned by the supervisor.

Position Reports to:  IT Coordinator/Head of Office  

Position directly supervises:  none

Indirect Reporting: None

Job Requirements:

Education:

·       University Degree in IT, Computer Science or Computer Engineering

Work Experience:

·       Experience of handling computer networks

·       Experience in data management and report writing

·       MCSE , CCNA will be a plus

Demonstrated Skills and Competencies:

·       Hand on command on MS Office Excel etc.

Language Skills: 

·       English/Urdu

Desired;

·       Willingness to work long hours and flexible schedules as required

The IRC Core Values and Commitments;

·       The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity Anti-Retaliation and Combating Trafficking in Persons.

·       IRC is committed to ensuring that IRC staff is suitable to work with children and have the knowledge s/he needs to uphold and abide by the IRC’s Child Safeguarding Policy.

o   Level of interaction with children: less frequent direct contact with children

·       IRC recognizes that gender equality is fundamental to the achievement of our organizational mission. As such, IRC is committed to the promotion of gender equality in all aspects of our operations and programs. Our organizational policies, procedures and actions demonstrate this commitment.

Women candidates and persons with disability are highly encouraged to apply.