· Handle Inbound and Outbound calls of clients in USA.
· Accomplish assigned tasks according to the priority set by Team leader/ Supervisor.
· Ensures and provides quality service to both internal and external entities.
· Provide daily signoff to Team leader/ Supervisor at day end.
· Shift operates between Evening and Night time.
· Ensure compliance with information security responsibilities specific to your job role.
· Protect assets from unauthorized access, disclosure, modification, destruction or interference.
· Strong English communication skills.
· Fluency in English is must.
· USA and UK returned will be preferred.