Focus USA (Universal Sales Alliance) Pvt. Ltd., a US based call center company located in Siddique Trade Center, Main Boulevard Gulberg, Lahore is looking for highly motivated sales executives for its ongoing sales projects on an immediate basis.

 Sales Executives Responsibilities

·       Cold calling people using a given phone directory to sell products or service

·       Answering incoming calls from prospective customers

·       Using scripts to provide information about product’s features, prices etc. and present their benefits

Job Brief:

We are looking for enthusiastic customer sales executives to generate sales by either cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Responsibilities;

·       Cold call people using a given phone directory to sell products or services

·       Answer incoming calls from prospective customers

·       Use scripts to provide information about product’s features, prices etc. and present their benefits

·       Ask pertinent questions to understand the customer’s requirements

·       Persuade the customer to buy by demonstrating how merchandise or services meet their needs

·       Record the customer’s personal information accurately in a computer system

·       Deal with complaints or doubts to safeguard the company’s reputation

·       Go the “extra mile” to meet sales quota and facilitate future sales

·       Keep records of calls and sales and record useful information

Requirements;

·       Proven experience as telemarketer or similar sales/customer service role

·       Proven track record of successfully meeting sales quotas over the phone

·       Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

·       Excellent communication and presentation skills

·       Proficient in English

·       Skilled in negotiation and dealing with complaints

·       Persistent and results-oriented

·       Patient and able to handle customer rejection

·       High school diploma; BSc/Ba is a plus

Benefits;

·       Attractive Salary package above industry standards

·       Uncapped Commission based on performance

·       Pick and Drop facility for Female staff

·       Career Development Trainings

·       Growth Opportunities