Experience: Prior experience in the shoes industry is required

Skills and Qualifications:

Responsibilities:  

• Must have previous experience in the shoes industry, in addition to customer service
• Strong knowledge of general computer.
• Excellent organizational, interpersonal, and problem-solving abilities
• Ability to work well with a team
• Provide exceptional service to customers, ensuring their satisfaction and loyalty
• Demonstrate knowledge of shoes industry products, prices, and promotions
• Assist customers with inquiries, orders, and returns in a timely and professional manner
• Maintain accurate and detailed records of customer interactions and transactions
• Collaborate with team members to resolve customer issues and improve overall customer experience